Booking Guide
Add-on services
Extra Seat
Key advantages of expanding your seating space
Flexible Registration Process
Passengers can easily book an extra empty seat through the following official methods:
METHOD 01
24/7 Support Hotline
Connect directly to our Customer Service Center via the hotline at 1900 1599 to receive expert guidance on seating options and secure your booking quickly.
METHOD 02
Ticket Office Network
Receive direct, in-person assistance from our staff at any official Sun PhuQuoc Airways representative ticket office nationwide.
METHOD 03
Airport Desk Transactions
For domestic flights, passengers can request to purchase an extra empty seat directly at the airport check-in counter from 3 hours prior to the scheduled departure time.
Detailed Service Information
The extra seat service by Sun PhuQuoc Airways is designed to accommodate a wide variety of specialized needs:
- Enhancing Personal Experience: Expand your seating area, increase privacy, and enjoy maximum relaxation throughout the flight.
- Special Baggage Preservation: Fully eligible for placing high-value assets, bulky musical instruments, fragile items, or spiritual objects (such as ash urns) that require continuous supervision.
- Medical & Religious Support: Optimally meet strict requirements regarding congenital health conditions, special physical needs, or specific religious observances.
To best plan your travel budget, please review the service fee structure:
- The rate applied for the extra seat service varies dynamically based on: The operated flight route (Domestic or International itineraries), The time of service registration, and The actual booking class available at the time of the transaction.
- To receive the most accurate and detailed quote for your specific journey, please contact our customer care hotline directly.
Service Center & Customer Care
- Customer Hotline: 1900 1599
- Support Email: [email protected]
- Operating Hours: Available 24/7 continuously
- Headquarters Address: No. 69B Thuy Khue, Tay Ho Ward, Hanoi City
Online Information Portal
To look up detailed contact information or submit a special assistance request form:
Contact us hereQuick answers regarding baggage policies, bookings, and ticket refunds/cancellations:
View FAQs sectionFrequently Asked Questions
Q1: Through which channels can I register to purchase an extra empty seat?
Passengers can flexibly choose to contact our Customer Care Hotline directly at 1900 1599 or visit any official representative ticket office and authorized agency of Sun PhuQuoc Airways to be assisted with the seat reservation and invoicing procedures.
Q2: What specific purposes does booking an extra seat usually serve?
This service is widely utilized for several needs: optimizing personal space for rest and privacy; transporting specific types of baggage that require strict protection (such as valuable musical instruments, fragile ceramics, ash urns, etc.); or meeting personal health requirements and religious regulations.
Q3: If I change my flight schedule, will the pre-booked extra seat service be transferred to the new flight?
Regulations regarding the transfer of extra seat services will be uniformly applied based on the conditions of the passenger's original ticket class. For a smooth transition, please submit your request via email to [email protected] or contact the nearest ticket office to update your status.
Q4: How is the cost calculated for purchasing an extra empty seat?
The service pricing system is specifically based on: the actual flight network (domestic or international routes), the exact time the passenger confirms the purchase transaction, and the airline's fare adjustment mechanisms at that moment. Please connect with our support hotline to receive an accurate quote for your itinerary.
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