sunphuquoc.info Passenger information
Add-on services

Seat Selection

Preferred seat
Ancillary Services

Advance Seat Selection

Freely unlock your ideal flight space, ensuring a seamless and relaxing journey for you and your loved ones.

Select your seat

Why should you select your seat in advance?

Journey bonding

Sit next to your loved ones

Avoid being separated. Ensure your group of friends or family members are seated together to enjoy your time together.

Convenient aisle seat

Freedom of flexible movement

Choosing an aisle seat makes it easier to stand up, retrieve your carry-on luggage, or use the restroom with minimal disruption to your seatmates.

Window seat scenery

Admire the world from above

An ideal spot right by the window glass for those who love to enjoy the views, catch the sunrise, or watch the clouds during sunset.

Flexible Booking Methods

Sun PhuQuoc Airways supports reserving your seat in advance through multiple channels:

CHANNEL 01

Book with Flight Tickets

During your online booking process on our system, right after the passenger information step, you can select your preferred seat directly on the aircraft seat map.

CHANNEL 02

Manage Booking Section

If your ticket has already been purchased, simply access the website, enter your Booking Reference (PNR) and Passenger Last Name to add seat selection at any time.

CHANNEL 03

Online Check-in

When the Online Check-in portal opens (from 24 hours to 3 hours before domestic departure), passengers can freely select from any available remaining seats completely free of charge.

CHANNEL 04

Ticket Offices & Agencies

You can also contact our hotline, official ticket offices, or the authorized agency network of Sun PhuQuoc Airways directly for further assistance.

Detailed Service Information

To celebrate our new route, Sun PhuQuoc Airways brings you exclusive privileges applicable for flights between Ho Chi Minh City (SGN) ↔ Van Don (VDO):

  • Offer Details: 100% Free selection fee for Front Seats and Standard Seats.
  • Service Purchase Period: From May 12, 2026 until the end of May 27, 2026.
  • Flight Departure Period: From June 15, 2026 onwards (Not applicable during peak periods from August 28, 2026 until the end of September 02, 2026).

* Displayed prices are calculated in VND (for domestic routes) or USD (for international routes). Prices do not include Value Added Tax (VAT).

Seat Classification Domestic Itinerary Northeast Asia Itinerary Southeast Asia & HK Itinerary
Eco Plus & Flex Other Classes Eco Plus & Flex Other Classes Eco Plus & Flex Other Classes
Emergency Exit Seat (Extra Legroom) 110,000 VND 110,000 VND 20 USD 20 USD 20 USD 20 USD
Front Area Seat Free 95,000 VND Free 15 USD Free 12 USD
Standard Seat Free 55,000 VND Free 10 USD Free 8 USD
Default Allocated Seat Free Free Free Free Free Free
  • Front-row Seats: Seats located in the very first row of the passenger cabin.
  • Front Area Seats: The group of seat rows located from row 2 up to the end of row 10 in the Economy cabin.
  • Emergency Exit Seats (Extra Legroom): The seat area aligned with the aircraft's emergency exit doors (depending on the configuration design of each specific aircraft type). This position provides an exceptionally spacious front area to stretch your legs comfortably.
  • Standard Seats: All regular seats located from behind row 10 onwards (excluding emergency exit rows and tail seats).
  • Complimentary Seats: Includes the seat rows located within the last 10 rows of the aircraft or seats with limited recline design.

To ensure the service is prepared with care, please complete your advance seat selection before the regulated gate closure time:

  • International Flight Itinerary: Complete at least 05 hours prior to the scheduled flight departure time.
  • Domestic Flight Itinerary: Complete at least 03 hours prior to the scheduled flight departure time.

For flight safety reasons according to international aviation standards, passengers seated in the Emergency Exit Row Seats must fully satisfy the following conditions:

  • Be between the ages of 15 and 60 years old.
  • Be in good health, self-reliant, not pregnant, and not traveling with infants or pets.
  • Be in good physical condition, not requiring special assistance from the cabin crew, or needing a seat belt extension.
  • Be able to read, hear, and clearly understand emergency evacuation instructions in written/visual format; communicate effectively with the crew.
  • Be willing and ready to assist other passengers and the cabin crew in the event of an emergency.

Special Note: At the boarding gate or on board the aircraft, if our staff notice that a passenger does not meet any of the above criteria, we reserve the right to reassign you to a more suitable seat and no service fee refund will be processed. Baggage in this row must be stored in the overhead bins during take-off and landing.

Service Center & Customer Care

  • Hotline 24/7: 1900 1599
  • Support Email: [email protected]
  • Working Hours: Operating continuously 24 hours a day
  • Headquarters Address: No. 69B Thuy Khue, Tay Ho District, Hanoi City

Online Information Portal

To look up detailed contact information or submit a special assistance form:

Contact us here

Quick answers to frequently asked questions about baggage, bookings, and cancellations:

View FAQs section

Frequently Asked Questions

Q1: How do I request advance seat selection?

You can flexibly complete this through one of three ways: Select your seat when purchasing tickets on the website/app; Go to the "Manage Booking" section on the website if you already have a booking reference (PNR) to purchase a seat; Or contact our official ticket offices/agencies directly.

Q2: Can I select a seat when traveling with children?

Absolutely. However, for passengers traveling with infants (under 2 years old), to ensure absolute safety for the baby, the system will restrict selections and only allow you to choose seats equipped with built-in oxygen masks for infants.

Q3: Does advance seat selection incur additional costs?

The service fee depends on your ticket class and the seat zone you choose. Premium ticket classes like Eco Plus or Eco Flex will receive complimentary selection in certain zones. Please refer to the "Seat Selection Fees" tab above for detailed rates.

Q4: If I change my flight schedule, will my previous seat be automatically transferred to the new flight?

The seat selection service is only valid for the original flight chosen. When making itinerary changes:

  • For tickets booked online: Please access the Manage Booking section of your new flight to select your seat and pay the fee again. Afterwards, send an email to [email protected] within 14 days of completing your travel to receive a refund for the seat selection fee paid on the original flight.
  • For tickets booked through Agencies/Ticket Offices: Please contact your original point of purchase directly for staff assistance with the transfer procedures.

Q5: I paid the seat selection fee but want to cancel the service. Can I get a refund?

According to the current regulations of Sun PhuQuoc Airways, advance seat selection service fees are **non-refundable** if the passenger voluntarily requests service cancellation.

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